FREQUENTLY ASKED QUESTIONS
Yes, you will receive the same product you see in the picture. We take great care to ensure that our product images accurately represent the items we offer. Each photo is carefully taken to highlight the true color, design, and details of every product. However, please keep in mind that slight variations in color may occur due to different monitor settings or lighting conditions. Rest assured, the quality and style you see are exactly what you will get!
Once your purchase is complete, you will receive an email confirmation that includes your sales receipt. This email will be sent to the address you provided during checkout. If you have an account with us, you can also view and download your sales receipt by logging into your account and visiting the 'Order History' section. There, you’ll find a detailed overview of all your purchases along with the receipts for each order. If you need any assistance, feel free to contact our customer support team.
If you're not completely satisfied with your purchase, returning an item is easy. Simply follow our return process. First, contact our customer support team within 14 days of receiving your order to initiate the return and receive instructions. Ensure the item is in its original condition, with tags attached and unworn. Once your return is approved, securely package the item and send it back to us using the provided shipping details. After we receive and inspect the returned item, we will process your refund or exchange. For more details on our return policy, please visit our 'Returns & Exchanges' page.
We do our best to restock popular items that are marked as 'out of stock.' However, restocking depends on the availability of materials and demand. If a particular item you're interested in is out of stock, we recommend signing up for notifications on the product page. This way, you’ll be the first to know if and when the item becomes available again. You can also contact our customer support team for updates on specific products and possible restocking dates.
We offer shipping to a wide range of locations, both locally and internationally. During checkout, you’ll be prompted to enter your shipping address, and our system will automatically show the available shipping options for your location. Whether you’re shopping from within the country or overseas, we aim to deliver to your doorstep. If you’re unsure whether we ship to your area or have specific shipping inquiries, feel free to contact our customer support team, and we’ll be happy to assist.